FAQs

FAQs

Do you offer free samples?

 No. Furniture is a high-value product . We will charge a sample fee .

What is the minimum order quantity(MoQ)?

Compressed Sofa 50pcs K/D sofa 50pcs 10pcs Upholstered furniture 10pcs .

What payment methods are accepted?

Visa

What is the lead time?

LCL 20days, FCL 25-30 days.

Do you provide shippinginsurance?

Yes

What certifications do you have?

SGS、REACH、EN1022 、OEKO TEX

How can lvisit your factory?

We’re located in Foshan,GuangDong,China. Welcome contact us.

Can l request a customized consultation?

Yes

What are the payment requirements for regular and customized orders?

30% deposit and 70% balance must be paid before shipment. And 50% deposit is required for customization order

Do you support shipping for single-item orders, and are there any prerequisites for this?

Yes, we support single-item shipping—we can arrange delivery even for just one unit.
The prerequisite is that you must have your own freight forwarder in China, who will receive the goods and handle subsequent procedures like customs clearance.

How can I learn product information, contact customer service and confirm orders through your company?

Check product details and get necessary info quickly via our official website. Our customer service is reachable via phone, email, WhatsApp – responding promptly 8:30-18:00 (Beijing Time, Mon-Sun). Off-hours messages get a quick reply, and final orders are confirmed offline.